Terms and Conditions

Payment: The first night is charged at the time of booking. The balance is paid on arrival.

Cancellations: Cancellations made 7 or more days before arrival receive a full refund. Cancellations made less than 7 days before arrival, and no-shows, forfeit the first night.

Check-in and check-out: Check-in is from 2:00pm and check-out is by 10:00am. If you're arriving after hours, please let us know so we can send you late arrival instructions. Late check-out is subject to availability and charges may apply.

Security bond: A $200 security bond is required on check-in. Cash is not accepted.

Reception hours: Monday to Friday 8:00am to 5:00pm, and Saturday 8:00am to 11:30am. Reception is closed on Sunday.

Parking: Free off-street parking is available for guests.

Housekeeping: Fresh towels are provided every second day and bed linen is changed weekly.

Extra beds: Rollaway beds are available at an extra cost.

Responsibility: The person who makes the booking is responsible for everyone in their party and for any damage during the stay.

Personal belongings: Tropic Towers is not responsible for the loss of, or damage to, guests' belongings.

Travel insurance: We strongly recommend taking out travel insurance to cover unforeseen circumstances.